Sunday, October 24, 2010
Wednesday, October 6, 2010
Mission Statement
This practice is committed to:
• QUALITY CARE
• QUALITY SERVICE
• COORDINATED CARE
• RESPONSIVENESS TO NEEDS
• ENHANCED QUALITY OF LIFE
• BEING A TEAM PLAYER IN HEALTHCARE
• COMPETENT AND TRAINED STAFF
• WELLNESS CARE
• QUALITY CARE
• QUALITY SERVICE
• COORDINATED CARE
• RESPONSIVENESS TO NEEDS
• ENHANCED QUALITY OF LIFE
• BEING A TEAM PLAYER IN HEALTHCARE
• COMPETENT AND TRAINED STAFF
• WELLNESS CARE
Our Commitment to Our Patients
We commit the following for our patients:
From Dr. Hoy:
1) Being knowledgeable about the latest advances in foot and ankle medicine and surgery
2) Being interested in you, the patient
3) Explaining all treatments in easy-to-understand terms
4) Asking appropriate questions
5) Offering practical solutions for problems
6) Spending the necessary time with you, the patient
From Our Staff:
1) Ability to reach the office when needed
2) Courteous office staff, with understanding, friendly voices
3) Calls returned in a timely manner
4) On-time appointment schedules and appointments when needed
5) Responsiveness to problems
6) Current information about insurance, services and procedures, and coverage
From Dr. Hoy:
1) Being knowledgeable about the latest advances in foot and ankle medicine and surgery
2) Being interested in you, the patient
3) Explaining all treatments in easy-to-understand terms
4) Asking appropriate questions
5) Offering practical solutions for problems
6) Spending the necessary time with you, the patient
From Our Staff:
1) Ability to reach the office when needed
2) Courteous office staff, with understanding, friendly voices
3) Calls returned in a timely manner
4) On-time appointment schedules and appointments when needed
5) Responsiveness to problems
6) Current information about insurance, services and procedures, and coverage
Subscribe to:
Posts (Atom)