We commit the following for our patients:
From Dr. Hoy:
1) Being knowledgeable about the latest advances in foot and ankle medicine and surgery
2) Being interested in you, the patient
3) Explaining all treatments in easy-to-understand terms
4) Asking appropriate questions
5) Offering practical solutions for problems
6) Spending the necessary time with you, the patient
From Our Staff:
1) Ability to reach the office when needed
2) Courteous office staff, with understanding, friendly voices
3) Calls returned in a timely manner
4) On-time appointment schedules and appointments when needed
5) Responsiveness to problems
6) Current information about insurance, services and procedures, and coverage
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